Introduction

A design process is never finished. You go into the loop, over and over again. Once you have developed and delivered a product or service, you go back into the loop and keep on improving it…

So, the same principle applies for this Inclusive Guide & Toolbox; it will never be 100% finished, nor totally complete. As we have explained, we are co-designing this product together with you, our LM students, our Inholland colleagues and creative professionals in the field.
We look forward to sharing our work-in-progress with you!

The aim is to realize two things:

1. The Inclusive Introduction Guide:

We know from our own research that places are often not inclusive by nature but that we need to design them to be so. We also now know that places that are designed based on the real human needs of a broad group of people can be really vibrant and attractive!

But what does all this have to do with you as a leisure manager and why does it matter to think and act inclusively? You can find a short text explaining more about the basic principles of inclusive design on Blackboard (guest lectures 2.1).

The Inclusive Toolbox was introduced together with a guest lecture by Massih Hutak on gentrification in Amsterdam North. This PP and text is also on Blackboard (guest lectures 2.1.). In period 2 you had two web lectures which are also related to this theme. You can find the web lecture links in the PP for ICC/Communication Training #1.

2. The Inclusive Toolbox

As an LM student, you will gradually be introduced to the four main stages of doing design research. There are five different phases:
0. Getting started 1. Discover, 2. Design, 3. Develop and 4. Deliver (see the sketch below).

The final inclusive toolbox will provide you with tools for each of these design phases. For now, we will focus on the first three phases: 0. Getting started, 1. Discover and 2. Design.

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.